To whom it may concern:
I just wanted to drop you a line regarding our 10 litre mixer the SP100 that we purchased from yourselves in 2001.
Despite the machine being in constant use, 5 days a week, not only have we never had the need to have it serviced but it has never failed on us once. Considering the age of the machine I just wanted to endorse how happy we are with its performance up until now, a true reflection of its build quality, and long may it continue.
Thanks and regards,
Hospitality Head Chef